D-Link DSL-300G Manual descarregar pdf (Página 13)

Frequently Asked Questions

1. What is DSL?

DSL stands for Digital Subscriber Line. DSL is a high-speed Internet access product for

homes and businesses that uses existing copper telephone lines.

2. What do I do if I get a message stating that Error 691 has occurred?

Please make sure that you have entered your user name and password correctly. For your

user name, use your nexicom email address – username@nexicom.net and for your pass-

word, remember that it is case sensitive.

3. What do I do if I get a message stating that Error 719 has occurred?

If you are comfortable, try going into Device Manager and look for a red X. Right click on the

item listed beside the red X and click on Enable. If you are not comfortable, then please

write the error number down and call our Helpdesk.

4. What do I do if I get an error when trying to use Enternet 300 (Software that comes on the

Nexicom CD)?

If you are comfortable, try going into Add/Remove Programs and Remove Enternet 300. Re-

start the computer and use your Nexicom CD to reinstall the software.

5. Can a DSL line be shared among multiple users?

Yes, multiple computers can use the same DSL line. Using a DSL router will allow you to

connect as many computers as the router has available ports. This is perfect for businesses

that need to connect an entire office to one DSL connection.

6. What are these phone filters and what do they do?

The phone filters are to be placed inline with all your phones in your home (Not on the mo-

dem) to prevent the digital signal from interfering with your telephones as well as preventing

your telephones from interfering with your high speed modem. These filters must be inline

with all phones in the home or business for the high speed modem to work correctly.

7. If I move can I take my equipment with me to my new house and have it work?

First you must confirm with us if DSL service is available at your new location. If so you must

inform us to transfer the service as there is hardware that must be provisioned on the phone

line there for the system to work. As well there is a charge to do so.

8. Should I have filters on all my phone lines?

Only on phone jacks that are connected to a phone. The jack that has a line going into the

modem should NOT have a filter.

9. What is my User Name?

Your User Name is your Nexicom email address. For example use[email protected].

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D-Link DSL-300G Manual Página 13